October 7-11, 2024

Celebrating customer service excellence

Official National Customer Service Week (ONCSW) honors the heartbeat of every successful business: its exceptional customer service employees. Join in to recognize the dedication, passion, and hard work of customer service professionals.

October 7-11, 2024

Celebrating customer service excellence

Official National Customer Service Week (ONCSW) honors the heartbeat of every successful business: its exceptional customer service employees. Join in to recognize the dedication, passion, and hard work of customer service professionals.

Customer service isn't just about resolving issues; it's about building relationships.

ONCSW is an annual event dedicated to honoring the incredible contributions of customer service professionals who ensure exceptional experiences for customers every day. Customer support plays an integral role in our daily lives, and this week serves as a time to recognize those who serve as faces and voices of businesses.

Make plans now to honor those frontline customer service professionals in your organization this October!

This years theme

In 2024, we are celebrating the vital role that customer service professionals play in every organization. This theme recognizes the dedication, empathy, and unwavering commitment that these individuals bring to their roles daily. By placing the customer at the center of their efforts, these professionals are able to build lasting relationships and foster loyalty. “Feel the Love” highlights the essential, often behind-the-scenes work that keeps businesses thriving and customers satisfied, reminding us all that it is the people in customer experience who truly drive the heartbeat of success.

This years theme

In 2024, we are celebrating the vital role that customer service professionals play in every organization. This theme recognizes the dedication, empathy, and unwavering commitment that these individuals bring to their roles daily. By placing the customer at the center of their efforts, these professionals are able to build lasting relationships and foster loyalty. “Feel the Love” highlights the essential, often behind-the-scenes work that keeps businesses thriving and customers satisfied, reminding us all that it is the people in customer experience who truly drive the heartbeat of success.

Thank you for making customer service excellence a priority and for celebrating those who make it all possible.

Let’s make the Official National Customer Service Week 2024 the best one yet!